Operational improvement and process design

Our approach to operational improvement is practical and hands-on. Our team has been recognized for its delivery of concrete results, based on accrued deep sector and functional knowledge, as well as focused analysis.

Our assignments typically start with a diagnostics phase where our consultants dive deep into the operations with the objective of creating an external fact-based view of the improvement potential and key improvement levers. Thereafter, a change program to capture the potential is outlined in close cooperation with management. Our role in the implementation of the change program can be anything from taking management responsibility for selected items to supporting the management by providing analysis and external opinions.

For several years, our operational improvement assignments have achieved lasting turnaround projects and more focused assignments like establishing procurement and renegotiating key contracts.

As delivering results is the real value of our consulting service, we are prepared to tie our fees to the improvement outcome. In such assignments, we typically play a key role in ensuring that impact is delivered by taking operational management responsibility, for example.